Frequently Asked Questions
Have a question? We’ve answered some of the most common questions about our security services and training programs. If you don’t see your question below, please contact our team. We’re happy to help.
General Questions
Q: Does the Initial 28-Hour Range Course include ammunition and range fees?
A: No, it does not. You are responsible for providing your own ammunition for each caliber you plan to qualify with. We recommend bringing 200 rounds per caliber you plan on qualifying with. Cornerstone will provide the targets, professional instruction, insurance, range location, all required paperwork processing and documentation, and firearms training.
Q: Does the 4-Hour Annual Requalification include ammunition and range fees?
A: No. Students are responsible for the range fee and providing their own ammunition.
Q: For the Pepper Spray Class, do you have to get sprayed to pass the class?
A: No. You may opt out of being sprayed. However, we strongly recommend experiencing the exposure so you understand its effects and can confidently explain your training and experience if you ever have to legally justify using your pepper spray.
Q: How do we join the Class D or Class G courses on Zoom?
A: Once your payment has been processed, you will receive an email containing your Zoom login information and instructions for your scheduled course.
Q: Will I have access to a live person if I have any problems during my course?
A: Absolutely. You will be able to contact one of Cornerstone Protective Services’ qualified team members during normal business hours, Monday through Friday from 9:00 AM to 5:30 PM Eastern Time (EST).
Q: What services does Cornerstone Protective Services provide?
A: We provide professional security services, firearms and security training, consulting, and specialized protective solutions for businesses, organizations, events, and private clients.
Q: What areas do you serve?
A: We proudly serve clients throughout Florida. Contact us to discuss service availability for your location.
Q: Are you licensed and insured?
A: Yes. Cornerstone Protective Services operates in accordance with all applicable Florida licensing requirements.
Q: How can I request a quote?
A: Contact us by phone, email, or through our online contact form. We’ll discuss your needs and provide a customized quote.
Security Services
Q: Do you offer armed and unarmed security?
A: Yes. We provide both armed and unarmed security solutions based on your operational needs and applicable regulations.
Q: What types of security do you provide?
A: Services may include access control, patrol services, event security, site security, executive protection support, and customized security solutions.
Q: Can you provide security for special events?
A: Yes. We provide professional security for private events, corporate functions, community events, and other gatherings.
Training & Certifications
Q: What training courses do you offer?
A: We offer a variety of Florida security and firearms training programs. Visit our Training & Certification page for our latest course offerings.
Q: Do I need experience to enroll?
A: Many of our entry-level courses require no previous security experience. Course requirements are listed with each class.
Q: Will I receive a certificate?
A: Students who successfully complete eligible courses will receive the appropriate documentation or certificate upon completion.
Q: Do you offer private classes?
A: Yes. Private instruction and group training may be available upon request.
Scheduling & Registration
Q: How do I register for a class?
A: Registration can be completed online or by contacting our team directly.
Q: What payment methods do you accept?
A: We accept major payment methods through our secure online checkout. Additional payment options may be available.
Q: What is your cancellation policy?
A: Cancellation and rescheduling policies vary by course or service. Please review your registration details or contact us for assistance.
Employment
Q: Are you hiring?
A: Employment opportunities are posted as they become available. Check our Careers page or contact us for current openings.
Q: What qualifications are required?
A: Requirements vary by position and may include Florida licensing, background screening, and other job-specific qualifications.
Contact
Q: How can I reach Cornerstone Protective Services?
A: Visit our Contact Us page for our office information, phone number, email, and business hours.
Q: I can’t find the answer I’m looking for.
A: Contact our team and we’ll be happy to answer your questions or help you determine which service or training program best fits your needs.
Still Have Questions?
Our team is here to help.
Contact Cornerstone Protective Services today to learn more about our professional security services, training programs, or to request a customized quote.
